AMADEUS API

Proxy30
List of Transactions per Interface


 




Table of Contents

Powered Interfaces (recommended) Traditional Interfaces (being phased out)
         Interface CruiseByPass CruiseByPass
         Interface PoweredAir PoweredAir
         Interface PoweredCar PoweredCar
         Interface PoweredDoc PoweredDoc
         Interface PoweredFare PoweredFare
         Interface PoweredHotel PoweredHotel
         Interface PoweredInsurance PoweredInsurance
         Interface PoweredPNR PoweredPNR
         Interface PoweredPOR PoweredPOR
         Interface PoweredProfile PoweredProfile
         Interface PoweredQueue PoweredQueue
         Interface PoweredTicket PoweredTicket
         Interface Air Air
         Interface DocPrt DocPrt
         Interface Fare Fare
         Interface FarePlus FarePlus
         Interface Hotel Hotel
         Interface Information Information
         Interface PNR PNR
         Interface Queue Queue
         Interface Ticket Ticket


Interface CruiseByPass    CruiseByPass

This function is used to get history details on a specific retrieved cruise booking.
The booking history is received for the confirmation number provided. The list of all the modifications is ordered by the cruise line.




Provides the list of the best available cabins for a selected category.



This function is used to cancel a cruise booking in a cruise line's system and in Amadeus Central System.


Provides a list of categories and prices for one or two selected Cruise fare(s).




Creates a Cruise booking in the Cruise Line's reservation system and in Amadeus Central system.


Provides a list of fares for a specified sailing.



This function is used to get information on a Cruise booking from a cruise line.


Holds a cabin in the Cruise Line's inventory system for a limited amount of time.


Provides the list of Inclusive packages applicable to a selected sailing.



Provides itinerary details on a selected sailing.




This function allows the cruise line to validate passenger data fulfilled by the user.



Provides Pricing details of a cruise reservation.


This functions gives the price for the cancellation of a booking and check for possible cancellation fees.



Provides a list of Sailings from up to 5 Cruise Lines, for a specified region, date and Cruise duration.


This function is used to search the PNR record locator of a Cruise booking.





Releases a cabin that has previously been held in the Cruise Line's reservation system.





 
Interface PoweredAir    PoweredAir
       DEPRECATED

The PoweredAir/Availability function works with the functionality of Amadeus Air which includes:

  • flight availability,
  • flight schedules,
  • timetable information.

Amadeus Air provides airline schedules and availability information for flights that have seats available for sale on more than 360 airlines. The Amadeus system stores over 500 thousand city pairs and 3.9 million routings world-wide, offering you a wide range of direct flights and over 60 million connecting flight options.

Through Amadeus Access, you are provided with a real-time link to the airline inventory systems. A virtual image of the airline inventory is kept in the Amadeus database, so you can be sure you are seeing an immediate display of any flight operation changes and real-time availability information.

From the current date, you can request schedules and availability for 361 days in the future and 3 days in the past. Past-date and shuttle flights are displayed without availability status codes.

Availability and schedule displays contain flights for airlines that have a sales agreement with Amadeus.

Amadeus Air is made up of the following products:

ProductExplanation
AvailabilityFlights that have at least one class available for sale or waitlist
SchedulesAll scheduled flights whether they have seats available o not, when the airline has a sales agreement with AMADEUS
Direct AccessThe ability to access a specific airline database directly
TimetableFlight information, including the days of operation

 
DEPRECATED

The PoweredAir/CancelNegoSpace function works with the functionality of Amadeus Air.

Amadeus Air provides airline schedules and availability information for flights that have seats available for sale on more than 360 airlines. The Amadeus system stores over 500 thousand city pairs and 3.9 million routings world-wide, offering you a wide range of direct flights and over 60 million connecting flight options.

Negotiated space provides selected agents with a group of seats. These seats are blocked within the airline's own inventory and are available for sale in Amadeus to those agents only. Agents are defined as either a single Amadeus office identifier or a group of offices.
The agents allowed to sell from negotiated space are referred to as the 'owners' of the negotiated space.                         
Negotiated space can be allocated for non-stop and direct flights only. Airlines that participate in negotiated space can provide selected agents with a group of seats. These seats are blocked within the airline's own inventory and are available for sale in Amadeus to those agents only.

The function CancelNegoSpace is used to cancel the allocated negotiated space.


The PoweredAir/ChangeNegoSpace function works with the functionality of Amadeus Air.

Amadeus Air provides airline schedules and availability information for flights that have seats available for sale on more than 360 airlines. The Amadeus system stores over 500 thousand city pairs and 3.9 million routings world-wide, offering you a wide range of direct flights and over 60 million connecting flight options.

Negotiated space provides selected agents with a group of seats. These seats are blocked within the airline's own inventory and are available for sale in Amadeus to those agents only. Agents are defined as either a single Amadeus office identifier or a group of offices.
The agents allowed to sell from negotiated space are referred to as the 'owners' of the negotiated space.                         
Negotiated space can be allocated for non-stop and direct flights only. Airlines that participate in negotiated space can provide selected agents with a group of seats. These seats are blocked within the airline's own inventory and are available for sale in Amadeus to those agents only.

The function ChangeNegoSpace is used to describe the negotiated space fields that can be changed and their new values.


The PoweredAir/CreateNegoSpace function works with the functionality of Amadeus Air.

Amadeus Air provides airline schedules and availability information for flights that have seats available for sale on more than 360 airlines. The Amadeus system stores over 500 thousand city pairs and 3.9 million routings world-wide, offering you a wide range of direct flights and over 60 million connecting flight options.

Negotiated space provides selected agents with a group of seats. These seats are blocked within the airline's own inventory and are available for sale in Amadeus to those agents only. Agents are defined as either a single Amadeus office identifier or a group of offices.
The agents allowed to sell from negotiated space are referred to as the 'owners' of the negotiated space.                         
Negotiated space can be allocated for non-stop and direct flights only. Airlines that participate in negotiated space can provide selected agents with a group of seats. These seats are blocked within the airline's own inventory and are available for sale in Amadeus to those agents only.

The function CreateNegoSpace is used to negotiate Space Information.
 
Negotiated space can be allocated for non-stop and direct flights only, as follows:                                  
                                                            
 - A Particular Flight Number                               
 - A City Pair for a single date of operation               
 - A City Pair for an entire period                         
 - A City Pair for selected days of operation               

Negotiated space is controlled by a security package. Only the Owners of the negotiated space are entitled to view the number of available seats and sell from the negotiated space. Other users have no means to know that the negotiated space even exists.  
                                                              
To airlines that are active participants in negotiated space, a seat sold against negotiated space is reported with a confirmed action code and therefore the sale cannot be rejected later by the airline.

 


The PoweredAir/CreatePassiveNegoSpace function works with the functionality of Amadeus Air.

Amadeus Air provides airline schedules and availability information for flights that have seats available for sale on more than 360 airlines. The Amadeus system stores over 500 thousand city pairs and 3.9 million routings world-wide, offering you a wide range of direct flights and over 60 million connecting flight options.

Negotiated space provides selected agents with a group of seats. These seats are blocked within the airline's own inventory and are available for sale in Amadeus to those agents only. Agents are defined as either a single Amadeus office identifier or a group of offices.  The agents allowed to sell from negotiated space are referred to as the 'owners' of the negotiated space. 
                      
Negotiated space can be allocated for non-stop and direct flights only, as follows:                                  
                                                            
 - A Particular Flight Number                               
 - A City Pair for a single date of operation               
 - A City Pair for an entire period                         
 - A City Pair for selected days of operation               

Negotiated space is controlled by a security package. Only the Owners of the negotiated space are entitled to view the number of available seats and sell from the negotiated space. Other users have no means to know that the negotiated space even exists.  

The function CreatePassiveNegoSpace is used to handle pre-blocked space made directly with an airline.  It enables the space to be stored in the Amadeus system in the same manner as the function CreateNegoSpace, however with the passive feature no messages are sent between the negotiated airline and the amadeus system.  Space that is sold from the passive negotiated space in the Amadeus system is not reported to the airline. All space management must be handled directly with the airline.


The PoweredAir/DisplayNegoSpace function works with the functionality of Amadeus Air.

Amadeus Air provides airline schedules and availability information for flights that have seats available for sale on more than 360 airlines. The Amadeus system stores over 500 thousand city pairs and 3.9 million routings world-wide, offering you a wide range of direct flights and over 60 million connecting flight options.

Negotiated space provides selected agents with a group of seats. These seats are blocked within the airline's own inventory and are available for sale in Amadeus to those agents only. Agents are defined as either a single Amadeus office identifier or a group of offices.
The agents allowed to sell from negotiated space are referred to as the 'owners' of the negotiated space.                         
Negotiated space can be allocated for non-stop and direct flights only. Airlines that participate in negotiated space can provide selected agents with a group of seats. These seats are blocked within the airline's own inventory and are available for sale in Amadeus to those agents only.

The function DisplayNegoSpace is used to display the negotiated space information.

The way in which negotiated space is displayed depends on the agreements in place between each airline and your agency.


The PoweredAir/FlightInfo function works with the functionality of Amadeus Air Flight Information that displays to Amadeus End-users with up-to-date information related to the operation of a particular flight before, during and after departure.  And to the irregularity and supplementary codes which may be found in availability/schedule displays (IR, TR, UP) to show a change in the flight operation.


The PoweredAir/MultiAvailability function works with the functionality of Amadeus Air which includes:

  • flight availability,
  • flight schedules,
  • timetable information.

Amadeus Air provides airline schedules and availability information for flights that have seats available for sale on more than 360 airlines. The Amadeus system stores over 500 thousand city pairs and 3.9 million routings world-wide, offering you a wide range of direct flights and over 60 million connecting flight options.

Through Amadeus Access, you are provided with a real-time link to the airline inventory systems. A virtual image of the airline inventory is kept in the Amadeus database, so you can be sure you are seeing an immediate display of any flight operation changes and real-time availability information.

From the current date, you can request schedules and availability for 361 days in the future and 3 days in the past. Past-date and shuttle flights are displayed without availability status codes.

Availability and schedule displays contain flights for airlines that have a sales agreement with Amadeus.

Amadeus Air is made up of the following products:

ProductExplanation
AvailabilityFlights that have at least one class available for sale or waitlist
SchedulesAll scheduled flights whether they have seats available o not, when the airline has a sales agreement with AMADEUS
Direct AccessThe ability to access a specific airline database directly
TimetableFlight information, including the days of operation

 

The RebookAirSegment function enables you to rebook existing segments in a PNR.


The PoweredAir/RetrieveSeatMap function works with the functionality of Amadeus Air to request seating information for a specific flight.

A Seat Map contains valuable information pertaining to the cabin configuration and seat status of a specific airline flight. This information, in most cases, is utlized to provide an end-user with a key to the seats of a specific flight for advanced seating purposes.

Note:  PoweredAir_RetrieveSeatMap is only valid for airlines with an interactive seat map interface with Amadeus.


The PoweredAir_SellFromAvailability function works with the functionality of Amadeus Air Flight.





 
Interface PoweredCar    PoweredCar

The Car Location functionality provides the user to display the list of all rental car offices in a given city or airport or country, for every rental car company


The Car MultiAvailability functionality displays a list of rates for different, Car providers in or near a particular airport.  Only valid airport codes are applicable for a multiple company rate availability display.  A request is made to all Complete Access Plus companies to request specific information from their database.  Then the rate availability is built in Amadeus from a merge of the results retrieved from the Car databases and the results returned by the Complete Access Plus providers.

The Car Passive Sell functionality,

This transaction allows you to perform a passive booking for a car that has already been booked on a given Car provider company (e.g.: via phone call). When a travel agent receives a confirmation number directly from the Car Company, a car segment with this confirmation number can be added to the Amadeus PNR by using the passive sell entry.

The passive sell must contain the following parameters:

  • Car company code
  • Location
  • Pick-up and return dates
  • Vehicle type
  • Confirmation number

Other optional parameters accepted by a usual sell request may be entered (for example rate code and rate information).


The Car Policy functionality provides the user with policy information for a given Car Company at a specific geographical point.

The “Rate Information From Availability” function allows the user to access information linked to a Car rate, previously retrieved from a Multi or Single availability response.  

There are two types of Rate Information from Availability:

  •  Rules: information associated to a rate (for example: Rate, Tax, Surcharges...) 

  •  Policies: information associated to the Car Provider location (for example: Location address, Vehicle type information, Advance  payment...). 

There are two sources of Rate Information from Availability:

  • The Rate Information for a rate stored in Amadeus Cars Database (for Standard and Complete access Car Providers)

  • The Rate Information for a rate stored in the Car Provider Database (for a Complete Access Plus Car Providers)


The "Rate Information From Car Segment" functionality allows the user to access information linked to a Car Booking stored in an Amadeus PNR. 

There are two types of Rate Information from Car segment: 

  •  Rules: information associated to a rate (for example: Rate, Tax, Surcharges...), 
  •  Policies: information associated to the Car Provider location (for example: location address, vehicle type information and advance payment...). 

There are two sources of Rate Information from Car segment:

  • The Car Provider database: When the booking is a Complete Access Plus Car segment, 

  • The Amadeus Car booking: When the booking is a Standard access or a Complete Access Car segment (Rules and Policies were already stored at booking time).


The Car Sell functionality provides the user with a means of booking a car.  Based on the notion of one car booked per passenger.

The Car SingleAvailability functionality displays a list of all applicable rates for car types linked to a specific car provider, in or near a particular airport, or a specific location. In case of Complete Access Plus provider, a request is made to the applicable car company to get specific information from its database. The rates are displayed in the same order the provider has sent them. In case of Complete Access and Standard Access provider, a request is made to get information from the Amadeus Cars database.




 
Interface PoweredDoc    PoweredDoc

The PoweredDOC_DisplayItinerary function works with the functionality of Amadeus PNR.
The function DisplayItinerary is used to display travel arrangements from a retrieved or modified PNR, that can include flight information, hotel and car rental information, and any other miscellaneous information. If more than one passenger exists, the system displays a joint itinerary.
The Display Itinerary allows data to be displayed in the language of your choice




 
Interface PoweredFare    PoweredFare

The LowFareSearch function also known as Value Pricer,  is an Amadeus host-based product that searches for available low fares. You can use Value Pricer entries with or without an active PNR. The system returns up to four recommendations, which you can choose from to either create a new booking, or rebook an existing one. Value Pricer processes multi passenger types, and guarantees your seat at booking time.
Value Pricer supports domestic and international sectors, interline routings, and one-way, return, circle, and open-jaw trips.
 


The PricePNRWithBookingClass function requests fare information corresponding to the current booking class of the Passenger Name Record (PNR) itinerary


The PricePNRWithLowerFares function requests the lower fare information of the Passenger Name Record (PNR) itinerary.


The PricePNRWithLowestFare function requests the the lowest possible fare related to a Passenger Name Record (PNR) itinerary irrespective of the inventory availability(as the request does notimply any modification to the PNR).





 
Interface PoweredHotel    PoweredHotel

The Hotel Multi Availability function provides a list of available hotels located in a given city or around a given Point Of Reference with their rate ranges. The rate ranges cover the full scope of available, non-conditional rates when no special rate option is used.

Rate ranges and availabilities may be built from data stored in the Amadeus central database or in the providers’ system depending on the level of access of the chain:       

Dynamic access chains provide data from their systems

All other chains provide data from the Amadeus central system


The Hotel Features function provides information pertaining to a Hotel, such as the address, telephone number, Features, Policies and Services.


The Hotel Inventory function is a snapshot covering a 40-day period for Standard Access

and Complete Access Hotels only - displaying room availability by rate at a single hotel coming

from the Amadeus Central system.

 


The Hotel List function provides a list of hotels located in a given city, a given country (if hotel chain is specified) and or around a given Point Of Reference.


The Passive Sell functionality provides the ability to add a segment to a PNR to represent a segment that has already been booked in a system other than Amadeus. The segment added is called a Passive Segment.

       DEPRECATED

The Hotel Pricing function provides 'seamless' detailed information about a room or rate listed on a

single-property.

DEPRECATED

The Hotel RateChange function provides up-to date room rate information during the booking period..


The Hotel Sell function provides the ability to book rooms.

Four type of sell are available:

  • Standard access Sell. 

  • Complete access Sell. 

  • Complete access plus Sell.


The Hotel SingleAvailability function provides the ability to receive the room types and rates from a particular property. 

 

The Availability response can come from the Amadeus Central System’s Database or from the Provider’s Database 'seamless Availability'



The Hotel Terms function provides the ability to access the terms and conditions for a specific rate code from the display of a related Hotel transaction.





 
Interface PoweredInsurance    PoweredInsurance

New Page 1

This function provides the ability to book an insurance product.

 


This function provides the ability to view the general sales condition for the insurance product selected.


New Page 1

This function provides the ability to modify an existing insurance pricing.

 


New Page 1

This function provides the ability to request insurance pricing.

 


This function provides the list of insurance products the agent is allowed to sell for a particular provider.

 


This function provides the list of insurance providers that the requesting user has an agreement with, and is able to sell.





 
Interface PoweredPNR    PoweredPNR


Creating a reservation in the Amadeus System requires several mandatory elements and allows for numerous optional elements to be added. An individual API transaction exists to create each element of a reservation. Instead of creating the reservation with a transaction for each reservation element, the AddMultiElements transaction has been developed to facilitate more efficient communication by allowing numerous reservation elements to be created at one time.

This powerful transaction provides the capability to create an entire reservation within the Amadeus System with one single communication call between the Proxy and the API Gateway.

Evidently, not all the Elements and Segments will be available for use on the API test system immediately, due to parallel testing on the Amadeus HOST system that drives each transaction.

Consequently, there will be a progressive introduction of the Elements and Segments over the coming months on the API system, accompanied by on-line help and documentation on how to use them!



The PoweredPNR/Cancel function works with the functionality of Amadeus PNR.

The function Cancel is used to specific actions to be processed on a PNR such as identifying the PNR elements and sub elements that need to be cancelled.  

You cannot cancel or delete itinerary flight segments that are marked as flown, or
auxiliary segments that are marked as past, from a PNR.                                                    


The NameUpdate function is used to update the surname, first name or title of a name element. Passenger types and Identification code (ID or CR) attached to the name element remain unchanged. This function retains all PNR associations. The name element can be updated at creation of the PNR or on a retrieved from file PNR.


This function provides the possibility to reduce the number of passengers in a Group PNR.


The retrieve pnr transaction is used to retrieve and display  an active pnr or to redisplay a pnr during the current session.
                                                               
Subject to retrieval and security rules, you can retrieve a pnr in the following ways:                                          
  
Retrieve by Available to
record locator All users
flight departure date All users
flight departure time All users
display line All users
record locator & name  Amadeus system user airlines only
surname/group name All users with responsible office id
hotel or car segment 

Amadeus system user airlines
Travel agents and providers

flight, date and name Amadeus system user airlines
Travel agents and providers
                                                             
You cannot retrieve a pnr by a past date segment. A segment is  past date if its departure or completion date is two days before yesterday or earlier.                                   


The PoweredPNR/Split function works with the functionality of Amadeus PNR.

The function Split is used to modify a PNR that has already been stored.
As the word split implies, you then create two separate PNRs, the original or parent PNR, and the associate PNR.
You split a PNR when you wish to rebook a separate itinerary for one or more passengers.


The PoweredPNR_TransferOwnership function is used to change the office of responsibility of a PNR. The responsible office can be either an Amadeus office id or OA identification. Additionally, the queuing office ID, the ticketing office ID, the office id specified in the option queue element can be modified.





 
Interface PoweredPOR    PoweredPOR

This function allow the retrieval of the existing POR categories (code and description)


This function can be used to perform two types of POR selection / search:

  • Search Points Of Reference by Criteria: selection of PORs matching a given set of criteria.

  • Search Points Of Reference by Area: selection of a set of PORs localized within a given geographical area (a circumference – center and radius) and belonging to some given categories.





 
Interface PoweredProfile    PoweredProfile

A customer profile is a record containing useful information about a Traveler, Company, or Agency
that can assist you when making reservations in Amadeus.

Profiles include the following four types:

  • Traveler profiles that contain information about individual passengers

  • Company profiles that contain information about companies

  • Traveler profiles that are associated to company profiles

  • Agency profiles that contain information about agencies

    After you create a profile, it is stored and maintained in the system. You can update customer
    profile data whenever required. You can also create PNRS automatically from customer profiles.

    Create/Update Profiles

    The Powered Create/Update Profile function allows you to create and update profiles. Profiles
    contain useful information that can help you when you make a reservation in the Amadeus system. The types of profiles
    that can be taken into account are Traveler, Company, Traveler profiles associated to company profiles and *Agency profiles.

    Traveler profile - contains information such as name of the travelling passenger,
    the passenger's Frequent Flyer number and other relevant remarks

    Company profiles - will hold information, such as trip and traveler categories. It is possible to update a
    created profile, however you can not update a traveler profile and a company profile at the same time in API

    Important!

    Not all the Create/Update Profile functionality will be available for use on the API system at this time.
    Consequently, there will be a progressive introduction of the functionality, accompanied by on-line documentation
    on how to use them!

    * Agency profiles are currently not available - coming soon.

  • A customer profile is a record containing useful information about a Traveler, Company, or Agency
    that can assist you when making reservations in Amadeus.

    Profiles include the following four types:

    • Traveler profiles that contain information about individual passengers

    • Company profiles that contain information about companies

    • Traveler profiles that are associated to company profiles

    • Agency profiles that contain information about agencies

      After you create a profile, it is stored and maintained in the system. You can update customer
      profile data whenever required. You can also create PNRs automatically from customer profiles.

      Deactivate Profile

      The Powered Deactivate Profile function allows you to deactivate an existing profile. The types of profiles that
      can be taken into account are Traveler, Company, Traveler profiles associated to company profiles and Agency
      profiles. A deactivated profile is placed on a Deactivated profile list for a duration of time (Maximum 30 days).
      If you DO NOT reactivate the profile within this time, the profile is deleted from the system and the list.
      Once you have deactivated a profile, it can only be accessed later from the deactivated profile list.

       

    A customer profile is a record containing useful information about a Traveler, Company, or Agency
    that can assist you when making reservations in Amadeus.

    Profiles include the following four types:

    • Traveler profiles that contain information about individual passengers

    • Company profiles that contain information about companies

    • Traveler profiles that are associated to company profiles

    • Agency profiles that contain information about agencies

      After you create a profile, it is stored and maintained in the system. You can update customer
      profile data whenever required. You can also create PNRs automatically from customer profiles.

      List Deactivated Profiles

      The List Deactivated Profile function allows you to view a list of deactivated Company and

      Traveler profiles.


    A customer profile is a record containing useful information about a Traveler, Company, or Agency
    that can assist you when making reservations in Amadeus.

    Profiles include the following four types:

    • Traveler profiles that contain information about individual passengers

    • Company profiles that contain information about companies

    • Traveler profiles that are associated to company profiles

    • Agency profiles that contain information about agencies

      After you create a profile, it is stored and maintained in the system. You can update customer
      profile data whenever required. You can also create PNRS automatically from customer profiles.

      Retrieve Profile

      The Powered RetrieveProfile function allows you to retrieve a profile type

      More information about the specifics of the different profiles can be found in the individual functions.

      Traveler profile:

      The retrieve function allows you to display a Traveler profile along with the PNR transferable
      data. The other data sections are not retrieved unless they contain information.

      It is possible to retrieve a profile by way of the Traveler NAME where an exact match exists,
      alternatively, if an exact name match can not be found a similar name list is returned, listing all the names
      that begin with the entered name. The header information shows the record locator and the type
      of profile. It is possible to request a specific data section when retrieving a Profile.

      A profile has a number of separate data sections that you can display, each section is identified
      with a unique three-letter code. Such as PNR, PNR transferable data It is possible to display a traveler profile
      using the frequent flyer number in profile mode. The frequent flyer number can be either active or inactive.

      Company profile: It is possible to retrieve a company profile and the system automatically displays the general
      information, the trip and the traveler category sections. The other data sections are not
      displayed unless they contain information.

      It is possible to retrieve a profile by way of the Company NAME where an exact match exists,
      alternatively, if an exact name match can not be found a similar name list is returned, listing
      all the names that begin with the entered name. A profile that belongs to another office can be
      retrieved by another office if the necessary security privileges exist.

      If the necessary security privileges exist it is possible by specifying an office id to request
      a profile that belongs to another office. Adding the complete office identification and the
      corporate qualifier does this.

      When you add the office id, the system searches for all profiles belonging to that specific office.
      If the corporate qualifier code is added, the system searches for all profiles belonging to that
      corporate id.

      A traveler or company profile can be retrieved using the six-character record locator.

      If the profile indicator (traveler or company) is not mentioned in the transaction code, the
      system searches for a traveler profile by default.

      Agency profile: (currently unavailable)

      It is possible to retrieve an agency profile and the system automatically displays the general
      information section. The other data sections are not displayed unless they contain information.

      Only one agency profile can exist for each office, hence it is not necessary to include the
      profile name in your retrieve entry. A profile that belongs to another office can be retrieved
      by another office if the necessary security privileges exist.

      The header information shows the record locator and the type of profile. It is possible to request
      a specific data section when retrieving a Profile.

      Staff profile  * BETA RELEASE ONLY!

              It is possible to retrieve a staff  profile held by an Airline system using the API. The necessary 

              security privileges must exist and the agent must have the necessary authorization to perform this

              action.

     





     
    Interface PoweredQueue    PoweredQueue

    This verb provides count by half-month increments for the next eleven months, for Ticketing, Option and Delay queues


    The delay queue contains two sections for date-delayed and time-delayed PNRs. It does not contain any categories. You manually place PNRs on the delay queue that requires action on the date or time specified. It is not possible to action the delay queue.

    The system places the PNRs in the delay queue for the applicable time or date. The system returns the PNRs to the original queue and category when the date or time is reached.

    The queue count planner gives you a view of future queues on date or time base.


    The queue count represents the queue workload. it provides you with details about:

    • queues in the queue bank
    • categories and date ranges
    • number of PNRs on each queue, category, and date range

    You can request a full queue count, including categories and date ranges. categories and date ranges appear in the queue count only when there are PNRs or messages requiring action.

    You can also request a display for a specific queue or a specific Office Id (according to security agreement).

    The queue count header line reflects the time.


    The PoweredQueue_List allows you to display a list of the PNRs in a specific queue using the following criteria:

    • the PNR creation date
    • the ticketing date
    • the departure date of the first active segment
    • the position of the PNR in the list

    You can sort the list using any of the date criteria mentioned above. You can retrieve a PNR from the displayed list using PoweredPNR_Retrieve.


    The PoweredQueue_MoveItem verb provides several options to copy PNRs or messages from one queue to another with the possibility to retain them on the current queue.


    The PoweredQueue_PlaceMessage verb gives the possibility to place a free flow text message onto a Queue Message.

    Messages can contain up to 199 alpha-numeric characters.


    You can use queues to do the following:

    • simplify your work environment
    • organize your workload
    • send PNRs and messages to queues in your office and to branch office queues
    • work on PNRs and messages that require further action.

    PNRs may require further action for the following reasons:

    • segments, services, options, or seats from a waitlist.
    • have not yet been confirmed.
    • the office responsible for the PNR has changed.
    • there has been a change in the flight segment.
    • there has been a change in the ticketing arrangement.
    • the ticketing time limit has expired.
    • there has been a change in the group PNR.

    There are two types of queues in the Amadeus queue system : special queues and dual queues.

    Special queues can contain up to 255 categories, but cannot have date ranges. Dual queues can contain up to 255 categories and each category can have up to 4 date ranges. Each date range functions as a separate sub-queue. Date ranges can be changed to meet the requirements of each individual office. An office can use up to 60 queues.


    Once a PNR has been displayed and action on it has been taken,

    This can be done independently from queue mode.





     
    Interface PoweredTicket    PoweredTicket


    Credit Cards accepted in Amadeus

  • ACCESS - XS
  • AMERICAN EXPRESS - AX
  • ARTE AURORE - AU
  • ARTE BLANCHE - CB
  • CHOICE - CX
  • COFINOGA - CG
  • DINERS CLUB - DC
  • DISCOVER - DS
  • EUROCARD - EC
  • JAPAN CREDIT BUREAU (JCB) - JC
  • LUFTHANSA GK CARD - GK
  • MASTERCARD - CA
  • TORCH CLUB - TC
  • UATP/AIRPLUS - TP
  • VISA - VI


  • PoweredTicket DeleteTST

    The function Delete TST (Transitional Stored Ticket) allows the deletion of individual and or multiple

    TSTs from an existing and or newly created Passenger Name Record (PNR).

    Each time a TST is deleted, it is moved to the TST history at End Of Transaction(EOT). The time, date, office identification and agent sign of the user deleting the TST is automatically appended to TST history.  The deleted TST is shown in the index under the deleted TST section.

    A TST is passenger name related. When a TST is deleted from a PNR containing multiple TST’S, its number is not re-assigned until another TST is created for any of the passenger names contained in the original TST.
     

    Several categories of deletions are offered:

    Delete TST by PNR Flight Segment, Delete by TST Select, Delete All TST(S) and Delete a Passenger from A TST

     

     


    PoweredTicket DisplayTST

    The function Display TST (Transitional Stored Ticket) allows the user to display a partial or complete record containing all the ticketing information associated to a passenger name record. The system automatically stores information requested from the fare server in the TST. If more than one TST exists, the system numbers the TST and appends the TST creation date, office identification and agent sign to the TST.



    PoweredTicket ValidateCreditCard Request Credit card validation from the Credit card company. The Credit card company is sending back an approval code to validate the CC


    PoweredTicket ValidateDescBillData This function provides the foundation, in cooperation with AirPlus in Germany, for Descriptive Billing when a Payment is made by selected AirPlus Cards. This function will be used by all AMADEUS locations who have subscribed to this function with AirPlus when authorization is requested for selected AirPlus Cards, either in connection with ticket issuance or as a stand alone entry or as PNR CC FOP processing. The Stand Alone Entry is used for any type of service other than automated tickets or as fallback when Descriptive Billing Data for any reason was not captured in connection with Ticket Issuance.The Billing is not performed by AMADEUS, but AirPlus in Germany





     
    Interface Air    Air

    Rebooks existing segments to change the class of service, departure dates, or a combination of both.
            DEPRECATED
    Books a flight from the flight availability output using a flight line number reference and the given qualifiers.




     
    Interface DocPrt    DocPrt

    Prints a ticket including all or specified air segments in the PNR. The default is all segments.




     
    Interface Fare    Fare

    Used to Book or Rebook from a list of fares proposed
    by Best Buy (DisplayLowestAvailableFare)
    or by ValuePricer (LowFareSearch).

    Returns detailed information on the routing permitted for a specific fare. This request can only be made following a fare quote or pricing request.

    Lists the fare notes (rules) for a specific fare. This request can only be made following a pricing (QuoteItinerary, PriceItinerary, DisplayLowest ApplicableFares) or fare quote request (DisplayFaresForCityPair).

    Returns the reservations conditions and booking code for a specific fare following a DisplayFaresForCityPair, QuoteItinerary, PriceItinerary, or DisplayLowestApplicableFare request. Booking code default exceptions for an airline can also be requested.

    Returns a breakdown of the fare amount including the base, the tax, and the total. This request can only be made following a fare quote request (see DisplayFaresForCityPair).

    Displays the ticket image. The ticket image contains details on the price and construction of the fare. This request can only be made following a pricing request (i.e. QuoteItinerary, PriceItinerary, and DisplayLowestApplicableFare).

    Lists air fares for a specific city pair.

    Returns the lowest applicable fare for the flights that are booked in the active PNR.

    Returns the lowest possible fare for the flights that are booked in the active PNR without taking into account the availability.

    Lists the final series of information from the selection made. This function is applicable to all Fare functions except PriceItinerary, LowestPossibleFare, LowestApplicable, RebookwithLowestFare (i.e. these functions return the entire output set and therefore scrolling is not required).

    Lists the next series of information where available. This function is applicable to all Fare functions except PriceItinerary, LowestPossibleFare, LowestApplicable, RebookwithLowestFare (i.e. these functions return the entire output set and therefore scrolling is not required).

    Lists the previously displayed information that was requested one transaction before the last move down request. This function is applicable to all Fare functions except PriceItinerary, LowestPossibleFare, LowestApplicable, RebookwithLowestFare (i.e. these functions return the entire output set and therefore scrolling is not required).

    Prices the flights that are booked in the active PNR.

    Quotes the price for an itinerary. It is not necessary to create a PNR before performing this action.

    Requests the system to find the lowest applicable fare for the flights that are booked in the active PNR and to rebook the PNR in the corresponding class.

    Stores the pricing details in the a historical fare record.




     
    Interface FarePlus    FarePlus

    Used to Book or Rebook from a list of fares proposed
    by Best Buy (DisplayLowestAvailableFare)
    or by ValuePricer (LowFareSearch).

    Returns detailed information on the routing permitted for a specific fare. This request can only be made following a fare quote or pricing request.

    Lists the fare notes (rules) for a specific fare. This request can only be made following a pricing (QuoteItinerary, PriceItinerary, DisplayLowest ApplicableFares) or fare quote request (DisplayFaresForCityPair).

    Returns the reservations conditions and booking code for a specific fare following a DisplayFaresForCityPair, QuoteItinerary, PriceItinerary, or DisplayLowestApplicableFare request. Booking code default exceptions for an airline can also be requested.

    Returns a breakdown of the fare amount including the base, the tax, and the total. This request can only be made following a fare quote request (see DisplayFaresForCityPair).

    Displays the ticket image. The ticket image contains details on the price and construction of the fare. This request can only be made following a pricing request (i.e. QuoteItinerary, PriceItinerary, and DisplayLowestApplicableFare).

    Lists air fares for a specific city pair.

    Returns the lowest applicable fare for the flights that are booked in the active PNR.

    Returns the lowest possible fare for the flights that are booked in the active PNR without taking into account the availability.

    Lists the final series of information from the selection made. This function is applicable to all Fare functions except PriceItinerary, LowestPossibleFare, LowestApplicable, RebookwithLowestFare (i.e. these functions return the entire output set and therefore scrolling is not required).

    Lists the next series of information where available. This function is applicable to all Fare functions except PriceItinerary, LowestPossibleFare, LowestApplicable, RebookwithLowestFare (i.e. these functions return the entire output set and therefore scrolling is not required).

    Lists the beginning of the selected information. This function is applicable to all Fare functions except PriceItinerary, LowestPossibleFare, LowestApplicable, RebookwithLowestFare (i.e. these functions return the entire output set and therefore scrolling is not required).

    Lists the previously selected information. This function is applicable to all Fare functions except PriceItinerary, LowestPossibleFare, LowestApplicable, RebookwithLowestFare (i.e. these functions return the entire output set and therefore scrolling is not required).

    Prices the flights that are booked in the active PNR.

    Quotes the price for an itinerary. It is not necessary to create a PNR before performing this action.

    Requests the system to find the lowest applicable fare for the flights that are booked in the active PNR and to rebook the PNR in the corresponding class.

    Stores the pricing details in the a historical fare record.




     
    Interface Hotel    Hotel
            DEPRECATED
    Lists the hotel availability information that was requested one transaction before the last move.
            DEPRECATED
    Lists the first hotel availability information that was requested.

    Lists detailed information about a specific room/rate for a Complete Access hotel for a specific hotel segment in the PNR.




     
    Interface Information    Information

    Translates a code into text for the specified category. Categories include translating codes for locations, car companies and hotel companies

    Translates text into a code for the specified category. Categories include translating text for Locations (DAN), Car companies (DNC), Hotel companies (DNH) and Airlines (DNA).




     
    Interface PNR    PNR

    Cancels individual security elements.

    Change any PNR element with the exception of name, more complex changes allowed.

    Changes name element information, including references to passenger associated items.
            DEPRECATED
    Create a frequent flyer service request.
            DEPRECATED
    Creates an element containing ticket exchange information when reissuing tickets using vouchers, MCOs or other airline tickets as original documents for exchange.
            DEPRECATED
    Creates a seat request, supporting at the same time a seat wish.

    Deletes one or multiple related elements.

    Displays the history of the PNR which contains creation and modification information. Data is returned as lines of information and not structured.
            DEPRECATED
    Transfers PNR ownership from one Amadeus office to another.
            DEPRECATED
    Updates only the surname, first name, or title of a name element.




     
    Interface Queue    Queue
            DEPRECATED
    Lists queue count information. The queue count is the number of PNRs or messages that are on your queues. Eight different types of queue count displays are provided. Queue counts can be displayed for the office associated with the terminal or for a specified office.

    Creates a queue message and places it on a single queue.

    Delays the current active PNR or message in queue and exits the queue ( if specified ). PNRs can be delayed by date or by time.

    Ignores changes to current active PNR in queue and redisplay the PNR ( if specified ).
            DEPRECATED
    Places the active PNR while in queue mode on multiple queues (two to four queues). An option is provided to retain the PNR on the source queue. This request can also be used to place queue messages on multiple queues.
            DEPRECATED
    Places the active PNR on a single queue. This function applies only to PNRs on a queue; not messages on a queue. An option is provided to retain the active PNR on the queue that is being worked.

    Deletes the current active PNR or message in queue and exits the queue ( if specified ).

    Starts queue processing for a specific queue, or category. Several display options are provided including displaying the entire PNR, the entire PNR history, displaying a selective set of elements in the PNR, or a selective set of historical elements.




     
    Interface Ticket    Ticket

    Creates a flag for the stock type in the stock master file to issue an alert when the number of documents allocated to print is lower than the number specified in the alert.

    Creates a stock master file if none exists or adds a stock type to an existing stock master file.
            DEPRECATED
    Creates a manual stored ticket (MST). Used when the system cannot price the PNR or the PNR contains more than 12 segments.

    Deletes the complete or partial range of unallocated documents from the current stock.

    Deletes the complete range of the future stock.

    Deletes a stock range reference.

    Deletes the whole stock type including current and future stock types. A prerequisite to this action is to delete all stock references (see DeleteStockReference).
            DEPRECATED
    Deletes a Transitional Stored Ticket (TST). If a PNR has more than one TST, options are provided to delete all TST, or selected TSTs.
            DEPRECATED
    Displays a Transitional Stored Ticket (TST). When a PNR has more than one TST, the system displays a TST list.

    Updates the stock range reference either by changing, adding, or deleting attributes.
            DEPRECATED
    Updates specified elements of the Transitional Stored Ticket (TST).

    Updates the transitional stored ticket (TST) to reflect the change in the itinerary.